Frequently Asked Questions – FAQ’s

Your dedicated Crypto Broker

Cryptocurrency FAQ’s
Answering some of the top cryptocurrency FAQ’s. 

While your dedicated cryptocurrency broker is always on hand to answer any specific questions you may have, we have compiled this quick FAQ guide to help answer any additional questions you may have. 

Your investment is never stored on our website, or server. When buying from us, we will deposit your cryptocurrencies immediately into your own chosen wallet – this is the safest and most secure way to buy currency.

While we would like to accept credit card or debit card payments, we hold your own security as a high priority. Because of this, we only accept UK Faster Bank Transfer for payments, this is both the quickest and safest way for you to pay for cryptocurrency in the UK.

While there are some multi-asset wallets which will store multiple currencies, it’s best to speak to a broker directly who will be able to advise on which wallet is best for your desired currency.

While we cannot provide any assurances on the security of any crypto wallet, we have daily experience using many cryptocurrency wallets for the running of our business. As such, we recommend a number of wallets based on our own experience.

Following good Internet security practices, regular backups etc will go some way to ensuring your wallets do remain secure. Email us for more information on this.

We can help source many of the top 100 cryptocurrencies on the market. If in doubt, just email us and we will be able to let you know.

Yes, to enable us to offer a high level of customer service to every client no matter the order size, we try to keep initial orders at GBP 150 in value or more.

No, unlike other websites, we don’t restrict your spending. We’re able to supply very high volume orders, with experience in sourcing GBP 100,000+ / day worth of currency for clients.

Provided the price is good for us both, we offer a ‘buy back’ service on many currencies, where we will buy your currency back for a GBP price, we will pay into your bank account within 24 hours. Alternatively, we can also assist with selling currencies on the open market for you for a small fee.

As of yet, there are no regulations which cover cryptocurrency businesses here in the UK. While we aren’t regulated, we try to stick strict business practices, such as – asking for ID for anti-money laundering rules, never offering financial advice as a business etc.

Likewise, as a business we hope to be as transparent as possible, we are a Limited Company, with our details publicly available on the Companies House website – if you need any more info – please do let us know.

With us, we don’t offer an automated online currency service. Many of our customers prefer the 1-2-1 broker relationship we offer, enabling them to feel in safe hands throughout the currency purchase process.

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